How Shapp handles your data

Last updated: 14 February 2026

1. Data controller and contact

Shapp acts as the data controller for personal data processed through this service.

For privacy requests, contact: privacy@shapp.example.

2. Data we collect

Account data such as name, email, and sign-in details.
Usage data such as page interactions, security logs, and operational diagnostics.
Business-submitted content such as listings, descriptions, images, hours, and profile updates.

3. Why we process data

To provide and maintain the directory and account features.
To secure the platform and prevent abuse or fraud.
To review and moderate listings and related content.
To run operations, support, and service improvements.

4. Legal bases

Contract: to provide the services you request.
Legitimate interests: to keep the platform secure and reliable.
Consent: when required for optional or non-essential processing.

5. Retention

We retain data for as long as needed to deliver the service, meet legal obligations, resolve disputes, and enforce agreements. We delete or anonymize data when it is no longer required.

6. Processors and partners

We use service providers for hosting, authentication, storage, infrastructure, and support tooling. These providers process data on our instructions.

7. Your rights

You may request to:

Access your data.
Correct inaccurate data.
Delete your data where applicable.
Object to certain processing.
Receive a portable copy of your data.
Complain to your local data protection authority.